Your information is your business.
Our client-service processes should be designed around:
- Controlled Access
- Need-based information sharing
- Documented workflows
- Secure digital communication
- Appropriate authorization
- Defined responsibilities
- Confidentiality obligations
Detailed privacy, information-security and data-processing provisions should be included in the contractual documentation applicable to each engagement.
Cover:what personal data you collect (form submissions, email, phone, cookies, analytics, IP, CV data); why and on what basis; how long you keep it; who you share it with (hosting, email, analytics, CRM providers — name them); international transfers; security measures; individual rights under the Digital Personal Data Protection Act, 2023 and, for EU/UK visitors, the GDPR; your Data Protection Officer / grievance officer contact, which the DPDP Act requires you to publish; cookie reference; how to complain; last-updated date.